Our Process

From First Conversation to Final Walkthrough — You'll Know What Comes Next.

Building a home has a lot of moving pieces. Our process is designed to give you clear expectations around budget, design, construction, communication, changes, and completion.

Our Process

Twelve stages. One clear path.

Scroll through the full journey — from the first conversation through the warranty period.

01

Discovery

We learn why you're building, what you want from your home, your property situation, budget expectations, timeline, and priorities.

02

Financial Qualification

We establish a realistic project budget and confirm financing, available cash/equity, lender requirements, and appropriate contingency before moving too far into design.

03

Property & Feasibility

We evaluate zoning, setbacks, utilities, septic/sewer, site access, permitting requirements, surveys, restrictions, and potential site-cost concerns.

04

Design

We develop the floor plan, exterior elevations, specifications, site considerations, and revisions — while continually comparing design decisions against the project budget.

05

Preconstruction & Estimating

We develop the detailed scope of work, gather trade/vendor pricing, establish allowances and selections, build the preliminary construction schedule, and review the estimated project cost with you.

06

Contract & Project Setup

Once scope, price, and expectations are aligned, we finalize the construction agreement, draw/payment schedule, change-order procedures, communication expectations, selections deadlines, permits, financing requirements, and preconstruction meeting.

07

Construction

Your home moves through major phases in sequence — with quality-control checks performed throughout construction.

01
Sitework
02
Foundation
03
Framing & Dry-In
04
Rough MEP
05
Insulation & Drywall
06
Interior Finishes
07
Exterior & Site
08
Final Inspections
08

Weekly Updates

You receive consistent project updates every week. Communication is a major part of our process — never an afterthought.

Completed work
Photos & videos
Upcoming work
Decisions needed
Schedule status
Change orders
Budget considerations
Issues needing attention
09

Change Orders

A simple, documented path for every change.

Request
Scope
Cost
Schedule Impact
Written Approval
Construction
No surprise changes. No verbal change orders.
10

Substantial Completion & Punch List

True Cost performs an internal quality-control walkthrough first. We then conduct the homeowner walkthrough, document punch-list items, assign corrections, and track them through completion.

Internal QC Walkthrough
Homeowner Walkthrough
Document Items
Assign Corrections
Track to Completion
11

Certificate of Occupancy & Closeout

Final inspections, Certificate of Occupancy, homeowner orientation, warranties/manuals, final accounting, keys, and project closeout.

Final Inspections
Certificate of Occupancy
Homeowner Orientation
Warranties & Manuals
Final Accounting
Keys & Closeout
12

Warranty & Follow-Up

Our relationship doesn't end when we hand over the keys. We check in on a set schedule.

30-Day
Check-In
3-Month
Check-In
6-Month
Check-In
1-Year
Walkthrough
2-Year
Relationship Check-In
Process Gates

Checkpoints that protect your project.

These checkpoints keep projects from moving forward before important decisions, costs, and requirements have been addressed.

Discovery Qualified
Financially Qualified
Site Qualified
Design Approved
Budget Approved
Contracted
Permit Ready
Construction
Substantial Completion
Closeout
Warranty
Complete

A Better Build Starts With a Better Process.

You shouldn't have to wonder what happens next, where your project stands, or whether an unexpected cost is around the corner. Our process is designed to keep everyone aligned from the first conversation through completion.